Original Ecuador Quality Policy

Original Ecuador aims to provide quality tour and travel experiences that meet and surpass our customer expectations. We are committed to pursuing a policy of continuous improvement of quality. We are guided by industry frameworks such as the Quito Turismo Distintivo Q regulations and standards.

Our quality goals include:

• Maintain an excellent level of communication between staff, clients & management.
• Establish solid and transparent relationships with national and international partners.
• Endeavour to find the best solutions for our clients’ specific travel interests guaranteeing their satisfaction, comfort and safety.
• Regularly monitor and evaluate our performance, with the aim of achieving continuous improvement.
• Foster training, teamwork and an organizational culture to ensure the well-being of our team.